Dashboard

The MixedVoices dashboard provides a centralized interface for managing voice agent performance. Access recordings, analyse conversations, visualise call flows, and evaluate agent behavior through an intuitive web interface.

Launch Dashboard

Simple launch:

mixedvoices dashboard

Custom port configuration:

mixedvoices dashboard --server-port 8000 --dashboard-port 8001

Launch Options

  • --server-port: API server port (default: 7760)

  • --dashboard-port: Dashboard web interface port (default: 7761)

Features

  • Project Management

    • Select or create a project

    • Select or create a version

  • Metrics

    • Define or edit custom metrics

    • Set a success criteria

  • View Recordings

    • View list of recordings and basic details

    • Click on recording id to view more details

  • View Call Flows

    • View flowchart of call steps across all calls in a version

    • Visually see success rates through node colours and by hovering over nodes

    • Click on any node to filter all call recordings that reached that stage

  • Upload Recording

    • Upload a call recording, this is an alternative to the Python api

    • Specify user_channel and is_successful

  • Generate Test Cases

    • Create test cases from call recordings, transcripts, rough descriptions or simply generate tricky edge cases.

  • Create Evaluator

    • Create a reusable collection of test cases and metrics for continous monitoring

  • View Evaluation Details

    • View details of all the evaluations, such as evaluation prompt, transcript, scores on various metrics and success status

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