Features

  1. Effortless Integration

    1. Python API designed for quick integration

    2. Support for multiple voice agent platforms

  2. Interactive Dashboard

    1. User-friendly interface for all operations

    2. Interactive flowcharts showing conversation paths

    3. Success rate tracking for different paths

  3. Versioning

    1. Track agent behavior across different iterations

    2. Compare performance between versions

  4. ML Performance Metrics

    1. Track multiple metrics including hallucinations, accuracy, empathy, conciseness

    2. Define custom metrics and success criteria for calls

  5. Call Quality Analysis

    1. Monitor interruptions and overlaps

    2. Track latency and response times

    3. Measure signal-to-noise ratio and words per minute

  6. Agent Evaluation

    1. Automated test case generation

    2. Run realistic simulations

    3. Comprehensive performance reports

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